How to reject a document?

All users can reject a document, except for those with View Only access.

Follow these steps to reject a document:

1. Click on a student’s record
2. Go to the document section to review
3. Click on the red X next to the document name
4. Add a rejection reason. The student will be notified & the system will automatically generate a new request.
5. Click on “Reject file”

Note: You can choose not to request an alternative document, simply untick "Request new document"

*Screenshot shows where you can reject a document within CAS Shield